Zach Westbrook

Information Rights Advisor @Ofcom

London, GB

Managing Freedom of Information requests (FOIs) and Environmental Information Regulations requests (EIRs) from start to finish.Networking and collaborating with senior decision-makers to locate information, research answers and respond to requests within statutory time limits.Drafting FOI and EIR responses, incorporating the information and views from subject matter experts and advice from legal colleagues.Logging, assigning and ensuring case records are updated via the case handling system (Salesforce) and producing business reports as required.Responding to requests for assistance and guidance from colleagues across the organisation, including a wide range of queries relating to information rights.Arranging and taking control of meetings, preparing agendas, taking notes and interpreting and applying information I have been given to the responses. Monitoring and distributing FOI and EIR cases from the team’s inbox.Generating weekly reports from Salesforce and distributing to senior decision-makers and stakeholders.Handling Data Breaches, including processing on the case management system (Service Now).First team responder, handling illegal content cases within Ofcom, including processing on the case management system (Service Now).

Kensington and Chelsea College

Russian

Chichester College

Spanish

Chichester High School

A Level & GCSE

Kensington and Chelsea College

Swedish