Zach Steinfeld
Sales | Account Management | Customer Success at Uber
- Role
- Account Executive at Uber
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Zach Steinfeld
Strategic and data-driven client success leader with 5+ years of experience in SaaS…
Experience
Account Executive
Aug 2021 — Present · Philadelphia, PA, US
Acted as a strategic partner to 600+ SMB and enterprise accounts, aligning Uber’s platform capabilities with partner goals to maximize revenue and long-term performance.• Achieved 122% of average monthly quota; awarded Uber’s Gold Medal Milestone for leading in signed contracts and revenue growth.• Increased partner retention to 92% in the first 90 days by providing data-driven onboarding support focused on pricing strategy, menu engineering, and marketing execution.• Initiated a 40% reduction in onboarding time, decreasing time-to-live from 10 to 6 days through process optimization and internal alignment across ops and support.• Drove a 35% increase in first-month gross bookings by leveraging platform data to guide promotional strategy and visual merchandising.• Strengthened client engagement post-onboarding, resulting in 30% of new partners expanding marketing spend within 60 days.• Served as a peer mentor to 5+ new hires, fostering a performance-oriented, collaborative team culture and boosting team sales by 10% month-over-month.• Partnered cross-functionally with product, support, and onboarding to surface partner feedback, prioritize improvements, and advocate for client-centric roadmaps.
Education
Rutgers University–New Brunswick
Bachelor of Science - BS
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