Zach Michalko
Head of Sales Operations @The Hartford
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WORK HISTORY
Head of Sales Operations @The Hartford
Greenwood Village, CO, US
EDUCATION
Metropolitan State University of Denver
Bachelor's degree, Business Administration and Marketing
SKILLS
ABOUT ZACH MICHALKO
I lead the operating backbone of Small Business sales, overseeing multiple teams and owning performance cadence, role design, and KPI frameworks across service teams and Field Territory Managers. My work ensures sales leaders and field teams have the structure, data, and tools needed to execute consistently.My role sits at the intersection of strategy, operations, and technology, focused on building systems that scale, adapt, and improve over time. Data and AI are embedded into how performance is managed, forecasts are built, and workflows are designed—supporting better decisions as the business grows.Across these efforts, I help evolve how people, processes, and technology work together so teams can operate with clarity, accountability, and momentum.
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