Zach Melton

About Zach Melton

I am a Quantitative User Experience Researcher working on the Google Photos team. I use…

Experience

1. Quantitative User Experience Researcher

   Google

   Aug 2022 — Present · Seattle, WA, US

   Independently designed and executed full-cycle research studies (recruitment to synthesis) for Google Photos, delivering actionable insights to diverse cross-functional teams (engineering, product, design, marketing) up to the Director level, directly informing product strategy-Leveraged SQL to query large-scale Google Photos customer databases, identifying key user segments and market opportunities, assessing A/B test results, and contributing to product roadmaps aligned with business objectives-Implemented a scalable research pipeline that increased throughput by 5x for personalized user interviews, diary studies, and large-scale surveys, enabling robust quantitative evaluation for critical feature go/no-go decisions-Significantly improved stakeholder satisfaction with ML ground truth data collection from 25% to 75% by optimizing survey methodologies and integrating logs analysis, directly enhancing the quality of AI-driven features-Collaborated with senior leadership to define and track key quality metrics for Google Photos\' AI-powered search and editing features, ensuring continuous product improvement and alignment with strategic goals.

Education

• University of Illinois Chicago

  Master of Arts - MA, Social Psychology

  2015 — 2018

• University of Virginia

  Bachelor's Degree, Experimental Psychology and Political Science

  2011 — 2015

• University of Illinois Chicago

  Doctor of Philosophy (Ph.D.), Social Psychology

  2015