Zach Hickson

About Zach Hickson

Dynamic Senior Vice President and Sales Leader with 15+ years of experience driving revenue growth, market expansion, and increasing close rate within the insurance industry. Revenue Growth Market Expansion: • Increased sales revenue by 30% in first year by rebuilding core sales fundamentals, improving pipeline quality, and optimizing forecasting accuracy across high-value accounts.• Drove 25% growth in market share through targeted sales strategies, strategic account interventions, and middle-market expansion initiatives.• Delivered 20% annual revenue growth and positioned the commercial division to outperform targets while expanding market share 15%, strengthening long-term business performance.Strategic Partnerships Business Development: • Grew Southeast agency distribution from 6 to 120 producing partners, establishing a repeatable go-to-market framework that drove bound premium growth and market expansion.• Launched and scaled a specialized Workers’ Compensation platform targeting high-risk classes, including transportation, construction, towing, agriculture, and manufacturing.• Partnered with executive leadership, underwriting, and product teams, building GTM strategy, agency onboarding, and regional growth plans to support national expansion.Leadership, Operations Team Development: • Grew revenue $5M over 4 years by launching the agency from scratch, securing carrier appointments, early clients, and building producer talent pipelines.• Expanded operations to four locations, establishing scalable organizational structures, recruiting producers and support staff, and ensuring sustainable market growth.• Built growth systems, producer training programs, and technology enhancements, improving operational efficiency, client retention, and multi-location scalability.

Experience

1. Senior Vice President

   NavSav Insurance

   May 2019 — Present · Nashville, TN, US

   Led commercial insurance and employee benefits initiatives, aligning cross-sellstrategy across Property & Casualty, Benefits, and Risk Management solutions todrive enterprise client growth. Increased overall sales revenue 30% in first year by rebuilding core salesfundamentals, improving pipeline quality, and strengthening forecasting accuracyacross commercial and benefits opportunities. Drove middle-market expansion by integrating benefits conversations intocommercial sales strategy, improving client retention, account depth, and long termrevenue stability. Partnered with executive leadership to stabilize post-acquisition operations,leading pipeline reviews, performance coaching, and territory execution acrosscommercial and benefits-producing teams.

Education

• Ball State University

  Bachelor's degree, Sport and Fitness Administration/Management

• Ball State University

  BS, Sport Admin/Business

  1999 — 2002

• PTI School

  Insurance CE Classes

  2010 — 2016

• Lebanon High

  Graduated

  1995 — 1998

• Ball State University

  Bachelor of Science - BS, Sport Administration/Management