Zach Groeschl
Principal - Site Reliabilty Engineering @Humana
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WORK HISTORY
Principal - Site Reliabilty Engineering @Humana
Innovation & Strategic Impact• AI Initiatives• Co-led the SRE AI Task Force, defining team roles, responsibilities, and a clear enterprise roadmap for AI adoption• Developed and implemented an AI Use Case Prioritization Matrix, now standardized for enterprise-level decision-makingEnterprise Migration & Cost Savings• BigPanda Decommission & Splunk ITSI Migration• Led the migration of 57 automated use cases from BigPanda to Splunk ITSI, enabling full decommission of BigPanda and achieving $1.2M annual cost avoidance• Delivered integration of 18 observability tools, 48 custom user views, and 6 persona-based dashboards within Splunk ITSI• Trained 900 users on Splunk ITSI, ensuring adoption and sustainability across the enterprise• ITOM Event Management Decommission• Successfully decommissioned ITOM Event Management 6 weeks ahead of schedule, contributing to part of a $5M annual savings for the next 3 years. First time enterprise has consolidated platform in 6 years.• Retired 41 data integrations, 21 automated incident rules, shutting down auto-incident logic• Proactively managed budget and prioritization challenges, influencing multiple teams to meet aggressive timelinesEvent Management Practice Enhancements• Defined and implemented a new enterprise Event Management strategy, reducing operational noise, driving down incidents, accelerating MttD, and strengthening root cause analysis for operations teams.• Created Enterprise Event Metadata Standards and Enterprise Event Management RACI• Partnered with SRE teams to build an Event Dictionary, reducing alert noise by 63% and automating 56% of incidents during a 3-month pilot program.Leadership and Mentoring• Coached two summer interns on technical projects, offering hands-on support and career advice to ensure meaningful contributions and professional growth.• Demonstrated a strong commitment to building an inclusive, high-performance culture by investing in emerging talent and cultivating future leaders.
EDUCATION
University of Wisconsin-La Crosse
Bachelor of Science, Information Systems with a Business Management and Writing Emphasis
SKILLS
ABOUT ZACH GROESCHL
Transformative IT Leader with 15 years of success architecting and launching enterprise-scale initiatives in Software Engineering, Automation, Observability, AIOps, and SRE. Proven ability to build high-impact teams and frameworks from the ground up driving efficiency, reducing costs, and enabling operational excellence across Fortune 50 environments.Key highlights:• 15 years of success architecting and leading enterprise-scale initiatives in software engineering, automation, process improvement, event correlation, AIOps, and SRE leadership.• Strategic leader adept at aligning technology with business vision making well-informed decisions that drive enterprise transformation.• Architect and builder of high-impact teams, frameworks, and systems from the ground up consistently succeeding where prior efforts stalled.• Delivered measurable efficiency gains and cost savings through SRE process improvements and automation deployments.• Collaborative communicator who fosters transparency, cross-functional alignment, and high-performance cultures.• Committed mentor passionate about developing future leaders and cultivating continuous learning within teams.
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