Zach Cordier

About Zach Cordier

Seasoned Director in research operations responsible for managing systems, tools, and…

Experience

1. Director of Project Operations

   Nimbly

   Sep 2020 — Present

   Industries: CPG, Retail, Gaming, Technology, Financial Services, Healthcare Responsible for the execution and communication of project deliverables on time and on budget while exceeding service expectations Review and write client questionnaires and formulate recommendations to ensure efficient programming, cohesive survey flow, high-quality aesthetic design, and clear and coherent data layout Develop and execute end-to-end comprehensive consumer research studies o Work with clients to create study methodologies o Screener writing, platform set up, recruit quality respondents, manage the logistics for focus groups and IDIs Helped to build and create inhouse consumer recruiting platforms Expert in recruiting quality respondents in rural Mississippi to beauty influencers in New York City Troubleshoot issues and contact the necessary parties in a timely manner Develop and manage client relationships with the goal of gaining repeat business Develop and manage vendor relationships (both US based as well as global partners) Implement new technology and platforms related to the successful execution of projects Manage the financial and margin goals of department Respondsible for bidding and RFP proposals for both US and global projects Manage a team of 6+ project managers Manage teams’ capacity, create training & process while keeping employees happy and avoiding burn-out Built a successful remote working environment, able to keep employees engaged and excited