Zach Bevins
Customer Account Manager @Ontic
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WORK HISTORY
Customer Account Manager @Ontic
Creedmoor, NC, US
Serve as the primary point of contact for assigned OEM aerospace customers, supporting critical manufacturing and lifecycle programs.• Own day-to-day account execution, ensuring alignment to contractual requirements, delivery commitments, and quality standards.• Partner cross-functionally with operations, supply chain, quality, and engineering to manage production programs from planning through delivery.• Drive proactive communication with customers, identifying risks early and coordinating internal actions to maintain predictable performance.• Support long-term customer relationships by operating as a trusted partner focused on reliability, transparency, and execution excellence.• Contribute to continuous improvement efforts that strengthen on-time delivery, quality, and overall customer satisfaction
EDUCATION
Elon University - Martha and Spencer Love School of Business
Bachelor of Business Administration - BBA, Marketing
ABOUT ZACH BEVINS
I’m a Customer Account Manager at Ontic, supporting OEM customers with critical aerospace manufacturing and lifecycle solutions that keep aircraft flying safely, reliably, and cost-effectively.In my role, I serve as a primary point of contact for assigned programs, partnering with customers and internal cross-functional teams to ensure contractual requirements, delivery commitments, and quality expectations are consistently met. I work closely with operations, supply chain, quality, and engineering to align priorities, manage risk, and drive predictable execution across complex production programs.Ontic’s value is rooted in being a trusted OEM partner, and I take that responsibility seriously. Focusing on transparency, responsiveness, and disciplined follow-through. My approach to account management is structured and execution-driven, with an emphasis on proactive communication and long-term customer success.
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