Zac Crump

About Zac Crump

People-first leader with a global lens, operational rigor, and a bias for action.From leading luxury resorts in the Seychelles and Beijing to building a global resource management function for a leading revenue growth consulting firm, I’ve led high-impact teams across EMEA, APAC, and the U.S. I thrive at the intersection of people, process, and performance — where strategy meets execution.My approach is grounded in empathy, open communication, and driving outcomes that make a difference. I don’t just manage change — I lead through it, enabling teams to grow, systems to scale, and operations to run smarter.I believe success is shared, and leadership means showing up, listening well, and delivering with clarity and consistency.

Experience

1. Director, Business Development

   Cetis, Inc

   Jul 2025 — Present · Georgetown, KY, US

   Cetis, Inc. is the global leader in hospitality technology, powering in-room experiences for millions of guest rooms worldwide and trusted by virtually every major hotel brand. We design, engineer, and manufacture Teledex®, TeleMatrix®, and Scitec® analog and VoIP hotel phones, setting the standard for reliability, functionality, and brand alignment across the industry.As Director of Business Development, I work across a global network of channel partners, hotel brands, ownership groups, and management companies to deliver scalable, end-to-end in-room solutions, not just individual products.Cetis is uniquely positioned to bring the guest room together through a single partner, spanning telecommunications, in-room appliances, and custom faceplate solutions. This unified approach drives portfolio-wide consistency, simplifies procurement and operations, and elevates the overall guest experience, from select-service to luxury.With global sales and support operations across the United States, China, Malaysia, Dubai, Mumbai, and the United Kingdom, we move with speed, scale, and precision, supporting new builds, renovations, conversions, and large-scale brand initiatives worldwide.I focus on building long-term partnerships and helping organizations standardize and scale their in-room strategy, delivering solutions that protect brand integrity, streamline operations, and create a more intentional, elevated guest experience across every property.

Education

• Western Kentucky University

  Bachelor of Science - BS, Hotel, Restaurant and Tourism Management

  2004 — 2008

• University of Nevada-Las Vegas

  Master of Hospitality Administration

  2010 — 2012