Zachary Cooper
- Role
- Director of Sales, East at Replicant
- Location
- Mount Pleasant, SC, US
- LinkedIn followers
- 500 followers
About Zachary Cooper
As Vice President of Sales, I am passionate about shaping the future of call centers with…
Experience
Director of Sales, East
Sep 2022 — Present
Serve your customers without limitations with Conversational AI With the world’s first contact center automation platform that brings always-on, elastic capacity to every customer experience to fully resolve Tier-1 level support issues allowing agents to focus on complex, nuanced customer situations. Replicant\'s Thinking Machine instantly solves customer issues, improves customer experiences, increases scale and reduces cost. The platform lets you offer high-touch customer service without hiring, offshoring, or adding complex technical infrastructure to your call center with OOTB Advanced Analytics for continuous improvement and conversational insights.
Education
Bucknell University
BA, English, Film & Media Studies
Loyola Blakefield High School
College Prep
Skills
- Lead Generation
- Infrastructure
- Business Development
- Recruiting
- Workforce Management
- Vendor Management
- Social Media
- Sales Presentations
- Salesforce.com
- Account Management
- Networking
- Software as a Service (Saas)
- Marketing
- Software Development
- Saas
- Start-Ups
- Sales
- New Business Development
- Leadership
- Management
- Sales Process
- Security
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