Zaakera Remnant

Experience

1. Chief of Staff Director, Business Manager

   Microsoft

   Mar 2023 — Present · Redmond, WA, US

   Operating Model & RoB Discipline: Aligned team operating model to corporate rhythms; instituted draft→review→lock cadences; unified document hub and RoB calendar; standardized decision rights and change control; maintained continuity through leadership transitions- Executive Communications: Developed and delivered executive-level narratives (leadership drafts, executive scripts, and decks) aligned to business priorities and stakeholder needs- Cross-Org Delivery — Resiliency & Majors: Provided program rigor and structured governance across resiliency acceleration and majors-scale motions in collaboration with CE & S, field, and partner stakeholders- AI-Enabled Execution: Launched a Copilot enablement program (learning bites + 30-day journey) to embed AI in day-to-day workflows; achieved 100% MAU / 94.4% WAU / 71.1% DAU- Organizational Effectiveness & Culture: Drove material improvements in org signals (e.g, Thrive 56 → 81 over two years;+9 in Customer Health team sentiment) and created inclusive connection/learning rituals with ~86% participation- Operational Governance: Centralized PO tracking and vendor governance; authored exception packages with CELA/GCO; ensured sensitivity-label compliance across collaboration spaces- Recognition Programs: Served on the CE & S Awards selection committee; as part of a 31-member panel, supported recognition of 251 employees (97% first-time awardees).

Skills

• Training
• Sharepoint
• Agile Project Management
• Product Management
• Go-to-Market Strategy
• Strategic Partnerships
• Integration
• Agile Methodologies
• Management
• Program Management
• Technology Evangelist
• Technical Writing
• Strategy
• Microsoft Technologies
• Learning Management Systems
• Online Services
• Mof
• Enterprise Software
• Vendor Management
• Pre-Sales
• Cloud Computing
• Team Leadership
• Cross-Functional Team Leadership
• Leadership
• Learning Management