Zach Brown
Manager of Customer Education @MaintainX
Toronto, ON, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jul 2023 — Present
Manager of Customer Education @MaintainX
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Toronto, ON, CA
Responsible for customer education strategy, content development, and delivery across scaled training channels (academy, instructional webinars).
EDUCATION
2015 — 2016
University of Toronto
Master of Arts (M.A.)
2013 — 2015
University of Toronto
Bachelor's Degree
2011 — 2013
Queen's University
Bachelor's Degree
SKILLS
Organizational DevelopmentSystems ThinkingCritical ReadingAcademic WritingOperational EfficiencyEditingScholarly Research
ABOUT ZACH BROWN
SaaS educator with over 7 years of experience in customer education, knowledge base management, instructional design, and revenue enablement roles. Areas of specialization include educational content strategy, team content development, and collaboration with technical subject matter experts.
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