Yessica M.
Customer Success & Enablement Professional | Training, Workflow Improvement, Customer Experience | Bilingual (English/Spanish)
- Role
- Research Manager Ii (Customer Success & Operations) at GLG
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Yessica M.
I thrive on building relationships and helping people succeed — whether it’s clients hitting their goals, colleagues finding solutions, or teams rolling out new processes. Some say I care too much, but that’s my superpower in client-facing work.At GLG, I partner with global consulting firms and corporate clients, connecting decision-makers with leading experts and ensuring a seamless client experience. Known for being resourceful, proactive, and people-focused, I don’t just manage projects — I strengthen partnerships and create long-term value.
Experience
Research Manager Ii (Customer Success & Operations)
Jul 2022 — Present
Education
Texas State University
Bachelor of Science - BS, Public Relations
2016 — 2018
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