Yvonne Twi-Yeboah
Medical Services Representative @University Of Delaware Student Health Service
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WORK HISTORY
Medical Services Representative @University Of Delaware Student Health Service
Newark, DE, US
Utilized Point and Click medical database software to manage patient data, ensuring accuracy and adherence to quality and compliance standards.• Ensured 100% compliance with HIPAA and FERPA regulations, enhancing patient confidentiality and institutional trust.• Enhanced patient experience by optimizing front-desk operations, leading to a 30% improvement in service satisfaction scores.• Strengthened operational efficiency by improving insurance verification accuracy, reducing claim rejections by 25%
EDUCATION
University of Delaware
Master of Science - MS, Business Analytics and Information Management
University of Professional Studies
Bachelor of Science - BS, Banking and Finance
ABOUT YVONNE TWI-YEBOAH
I am a data and operations professional with 7+ years of experience across analytics…
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