Yvonne French
Director, Customer Experience, Google Cloud
- Role
- Director, Customer Experience, Google Cloud at Google
- Location
- Santa Clara, CA, US
- LinkedIn followers
- 500 followers
About Yvonne French
Customer Experience Executive with a winning track record of impacting and influencing customer and partner sales cycles. I create and design global, scalable initiatives that engage, inspire and accelerate customer decisions. A connector of cross-functional resources, I am a positive catalyst of change with a proven ability to build effective, scalable programs that mobilize teams and align stakeholders to a common goal. With an unwavering commitment to repeatable infrastructure and performance metrics, I build and lead high performing teams and programs that showcase the technology innovation and expertise our customers need to solve their most complex business challenges.
Experience
Director, Customer Experience, Google Cloud
Nov 2020 — Present · Sunnyvale, CA, US
Creating global forums where customers, partners and prospects can experience the best of Google Cloud’s thinking and technology to further their transformations.Ensuring the Customer Experience organization enables customers adopt and realize business value from Google Cloud.
Education
Public Relations Institute of Ireland
Certificate, Public Relations
1992
Dublin Business School
Diploma in German & Business
1989 — 1992
Skills
- Organizational Development
- Global Business Development
- Go-to-Market Strategy
- Strategic Partnerships
- Strategic Communications
- Saas
- International Business
- Managed Services
- Organizational Effectiveness
- Program Development
- Management
- Program Management
- Talent Acquisition
- Social Media
- Strategy
- Succession Planning
- Customer Experience
- Crm
- Marketing
- Enterprise Software
- Strategic Planning
- Project Management
- Account Management
- Unified Communications
- Business Strategy
- Business Development
- Recruiting
- Cloud Computing
- Foreign Languages
- Customer Relationship Management (Crm)
- Cisco Systems Products
- Talent Developer
- Cross-Functional Team Leadership
- Marketing Strategy
- Cisco Technologies
- Leadership
- Organizational Leadership
- Sales Enablement
- Talent Management
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