Yvonne Mau
Vice President, Head of Operations @Hazel
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WORK HISTORY
Vice President, Head of Operations @Hazel
New York, NY, US
Founding member of the Executive Committee hired to architect Hazel’s global operations and sourcing infrastructure from the ground up. Built the end-to-end supply ecosystem—including sourcing, product development, manufacturing, logistics, and fulfillment—to enable hypergrowth and regulatory compliance. Partnered cross-functionally with R&D, Marketing, and Finance to scale from concept to commercialization across channels. Own P&L including cash flow and Capex, gross margin, IT, HR, Customer Success, and market expansion opportunities that align with growth targets.• Scaled multi-channel operations from launch to 1,650 retail doors (Amazon, mass retailers) and triple-digit DTC growth, driving 150% YoY revenue increase• Delivered 70% cost-of-goods reduction through strategic sourcing and supplier negotiations that expanded gross margins• Expanded manufacturing footprint globally across North America and Asia, diversifying capacity and capabilities to increase throughput 30× while enhancing product quality, improving lead times and meeting FDA Class I medical device requirements• Accelerated innovation cycles by integrating advanced engineering and semi-automation, cutting production lead times by 50% and enabling next-gen SKU launches• Built a scalable 3PL network through data-driven network optimization, reducing fulfillment lead time by 33%, achieving > 98% on-time delivery and > 99% accuracy• Digitized retail operations via EDI integration, halving order processing lead time and improving retailer service levels• Optimized inbound logistics by creating a preferred freight-forwarder platform and reduced transportation costs by 30% • Established SOPs and analytics-driven playbooks for inventory management, demand forecasting, supply planning, returns processing, and quality management system to enhance visibility and operational control• Oversee Capex investments to align infrastructure and systems with Hazel’s 3× growth trajectory
EDUCATION
NYU Stern School of Business
Bachelor of Science - BS, Finance and Marketing
SKILLS
ABOUT YVONNE MAU
BUSINESS TRANSFORMATION & TURNAROUNDExtensive experience transforming complex operations in turnaround environment to mitigate risk and deliver sustainable improvements in service levels, working capital and gross margin to yield $18MM in incremental revenue.OPERATIONS OPTIMIZATIONIncorporate learnings as previous entrepreneur to reengineer end to end processes and optimize footprint for increased productivity to achieve $2MM in savings.ENHANCE SUPPLY CHAINDevelop supplier strategies and partnerships for business changes; optimize supplier base, shorten lead times, reduce costs, execute rebate programs, and increase payment terms for $4MM reduction in spend and $11MM in cash flow benefit.P&L MANAGEMENTUtilize keen analysis and market data insights to maximize profitability with direct margin increase, restructure inventory management to reduce excess and obsolescence, and lower non-value added overhead costs to improve bottom-line gross margin by 5bp.TALENT DEVELOPMENT & PEOPLE LEADERSHIPPromoted 45% of associates and achieved 100% employee retention with a team of 45 peopleEXECUTIVE LEADERSHIP COMPETENCIES Global Procurement Strategic Sourcing Operations Re-engineering Policy & Procedure Development High Stakes Negotiations Product Commercialization Merchandising Design & New Product Development Bottom Line Improvement Financial Analysis Team Leadership Build Cross Functional Teams Mentor & Motivate
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