Yvonne Gando
Sr Director, Ux Architect @Salesforce
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WORK HISTORY
Sr Director, Ux Architect @Salesforce
US
Connect to explore how we can elevate user experiences together #UXDesign #UserExperience #UXArchitectI’m obsessed with crafting exceptional digital experiences. Here’s how-User-Centric Design: Lead the charge in advocating for user-centric design principles across the org. Ensure that every product decision is rooted in a deep understanding of user needs and behaviors-UX Strategy: Develop and execute a comprehensive UX strategy that aligns with product goals and business objectives. Drive the evolution of our products\' overall user experience-Information Architecture: Create logical and organized information structures, including user flows, site maps, and navigation systems, to optimize usability and accessibility-XFN Collaboration: Collaborate closely with cross-functional teams, including product managers, developers, and designers, to ensure seamless integration of UX designs into the development process-Usability Testing: Plan and conduct usability tests to gather valuable insights and identify areas for improvement. Use data-driven findings to refine and enhance UX designs-Accessibility: Ensure that our products are accessible to users of all abilities, adhering to WCAG and other relevant accessibility standards-Emerging Trends: Stay up-to-date with the latest UX trends, technologies, and best practices, and champion their integration into our design processes.
EDUCATION
UC San Diego
Bachelor of Arts (BA), Communication, History, Political Science
Quantic School of Business and Technology
Executive MBA
University of California, Davis
Master of Arts (MA), English with an emphasis on Creative Writing
ABOUT YVONNE GANDO
UX Leadership | Emerging Tech | Human-Centric AI I design for the future, crafting experiences that harness the transformative power of emerging UX to reshape how we live, work, and connect. As a pioneer in generative AI, conversation design, and human-centered AI, I blend storytelling and strategy to create intuitive, life-enhancing interactions across platforms and touchpoints.My jam: aligning cutting-edge technology with deep empathy, ensuring every solution prioritizes the needs, values, and humanity of its users. I thrive at the intersection of disciplines, partnering with research, engineering, product, design, and marketing to build experiences that are not just useful, but unforgettable.Specialties: • Shaping the next wave of UX through Generative AI & Machine Learning • Pioneering Conversation Design & Storytelling • Designing Human-Centered AI with Empathy & Inclusion • Service Design, AR, Messaging, & Chat UI Innovation • Accessibility & Assistive UX for All • Brand Strategy, Editorial Strategy, & Global LocalizationI believe the most powerful innovations start with a human story. My mission is to push the boundaries of design to create experiences that don’t just meet today’s needs—they inspire tomorrow’s possibilities.
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