Yvonne Carney

About Yvonne Carney

I have a successful track record delivering measurable results in the public sector. I draw from extensive experience developing and implementing key performance indicators, engaging staff and leadership in developing targets, coaching analysts and communicating meaningful insights to various internal and external audiences. Collaboration is central to my approach, engaging stakeholders and staff at all levels to achieve strategic outcomes through targeted continuous improvement initiatives.Continuous Improvement | Strategic Planning | Analytics | Performance Management | Project Management | Data and Dashboards | Change Management

Experience

1. Director of Continuous Improvement

   Amtrak

   Jan 2023 — Present · Washington, DC, US

   Leading Amtrak’s organization-wide continuous improvement program called DRIVE (Delivering Value Everywhere). • Implementing organizational change management strategy to engage workforce in continuous improvement. • Served as metrics subject matter consultant to address new Federal Railroad Administration / Infrastructure Investment and Jobs Act requirements for measuring capital project benefit outcomes.

Education

• University of Houston

  B.A., English Literature

  1993 — 1997

• The University of Texas at Austin

  M.S., Community and Regional Planning

Skills

• Data Analysis
• Public Policy
• Strategic Planning
• Workshop Facilitation
• Local Government
• Performance Management
• Project Planning
• Problem Solving
• Program Management
• Policy
• Research
• Strategy
• Process Improvement
• Government
• Policy Analysis
• Analysis
• Business Process Improvement
• Management
• Leadership