Yvette M. Jackson

About Yvette M. Jackson

Thirty years’ experience in Workforce Development, very dependable, well-organized…

Experience

1. Snap Navigator Program Assistant

   Holyoke Community College

   Sep 2023 — Present · Holyoke, MA, US

   Assists in recruitment, assessment, training, job placement and post-employment services in order to meetcontracted program enrollment, placement and retention goals; provides case management services to studentsenrolled into the Jump Start program; and maintains accurate records required by funding agencies. Also acts asa SNAP Navigator who assists individuals and families gain food security by accessing SNAP (SupplementalNutrition Assistance Program) benefits. The position provides education, outreach, eligibility screening,application assistance and follow up and serves as HCC’s SNAP expert across all departments. This positionwill connect participants to internal and external resources as needed, establish relationships with partnerorganizations and represent Holyoke Community College in the community.1. Responsible for preparing program participants for job placement.2. Responsible for recruitment, assessment, interviewing, evaluation and the determining job readiness ofparticipants.3. Maintains accurate records.4. Maintains the database of student information as required for status reporting.5. Advises students as necessary to resolve issues which may be barriers to course completion andemployment.6. Facilitates a wide variety of work ethic, soft skills, and employment related workshops for students in allJump Start options.7. May proctor classes and provide tutoring and orientations.8. Works with area employers in the recruitment, training and placement of students.9. Performs other related duties as assigned.

Education

• High School of Commerce

  Diploma

  1985 — 1988

• Springfield Technical Community College

  Associates Degree

  1988 — 1990

Skills

• Non-Profits
• Program Development
• Management
• Team Building
• Outlook
• Microsoft Office
• Workforce Development
• Organizational Development
• Social Networking
• Conflict Resolution
• Supervisory Skills
• Administration
• Nonprofits
• Teaching
• Time Management
• Training
• Volunteer Management
• Policy
• Customer Service
• Job Search Strategies
• Public Speaking
• Job Coaching
• Microsoft Word
• Resume Writing
• Event Planning
• Mentoring
• Higher Education
• Microsoft Excel
• Powerpoint
• Career Counseling
• Leadership
• Social Media
• Strategic Planning
• Employee Relations
• Public Relations
• Interview Preparation
• Recruiting
• Staff Development
• Research
• Fundraising