Yvette Haughton
Customer Operations Coordinator @SmartSkin Technologies
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WORK HISTORY
Customer Operations Coordinator @SmartSkin Technologies
Fredericton, NB, CA
Coordinating customer operations across sales, success, and operations teams to streamline workflows and support global SaaS deployments in the pharmaceutical and beverage industries. Coordinate sales operations, CRM management, and customer success workflows, supporting the deployment of SmartSkin’s global SaaS solutions. Manage and audit sales orders and customer accounts in Salesforce, ensuring accuracy and efficiency across teams. Drive process optimization and workflow improvements through reporting, SOPs, and automation initiatives.
EDUCATION
The University of the West Indies, Mona
Bachelor of Arts - BA, Linguistics and History/Archaeology
Growclass
Certificate, Growth Marketing
The University of the West Indies, Mona
Certificate, Managerial Accounting
The University of the West Indies
Certificate, Supervisory Management
NBCC (New Brunswick Community College)
Certificate, Business Fundamentals
SKILLS
ABOUT YVETTE HAUGHTON
Program & Project Coordination | Client Relations | Administrative Management Strategic Project Coordinator with a proven track record in client relationship management, contract administration, and process optimization. Skilled at navigating cross-functional collaboration, stakeholder engagement, and project execution to drive efficiency and success.Experience across corporate and academic sectors. I specialize in: Managing operational workflows to enhance productivity and cost efficiency Building and maintaining strong client relationships through proactive communication and data-driven decision-making Managing budgets and financial processes to ensure sustainability and strategic investment Optimizing business operations with PM, ERP, and CRM systems for seamless data-driven project executionPassionate about driving impact, fostering collaboration, and leading initiatives that improve business and organizational outcomes. Can seamlessly integrate client services, administrative expertise, and project management to support organizational goals.Always eager to embrace challenges and push programs to new levels of success.Currently seeking full-time opportunities in project coordination, operations, or client services where I can contribute to efficient project delivery, continuous improvement, and mutually beneficial stakeholder experiences.Let’s connectyvette.haughton [a] gmail.comyvettehaughton.com
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