Pedro Salerno

Opi Vri Medical Interpreter @GLOBO

Sao Paulo, BR

Medical & Community Interpreter (Portuguese ↔ English)Globo Language SolutionsRemote | OPI/VRIAt Globo, I provide professional interpretation services via Over-the-Phone Interpretation (OPI) and Video Remote Interpretation (VRI), facilitating accurate and confidential communication between English and Portuguese speakers across multiple sectors.Key responsibilities and achievements: Medical Interpretation: Supported doctor-patient communication in clinical, hospital, and emergency settings — always compliant with HIPAA standards. Insurance & Financial Calls: Interpreted for health, auto, and home insurance claims, as well as banking-related conversations, ensuring clarity and trust between clients and providers. Immigration & Government Services: Assisted during USCIS interviews, legal consultations, and public service interactions, maintaining accuracy and cultural sensitivity. High Performance: Achieved a 100 QA Score and was awarded the Opal Milestone for interpreting over minutes, reflecting both consistency and excellence. Remote Expertise: Adept at managing high-pressure calls across diverse domains with professionalism, neutrality, and linguistic precision.This role has deeply enhanced my abilities in specialized terminology, multitasking and confidentiality.

Mannheim Business School

Master of Business Administration - MBA