Pedro Salerno
Jeenie Ambassador l Interpreter
- Role
- Opi Vri Medical Interpreter at GLOBO
- Location
- Queens, NY, US
- LinkedIn followers
- 500 followers
About Pedro Salerno
Ambassador at Jeenie | Interpreter Recruiter | Multilingual Professional As an…
Experience
Opi Vri Medical Interpreter
Jan 2023 — Present · Sao Paulo, BR
Medical & Community Interpreter (Portuguese ↔ English)Globo Language SolutionsRemote | OPI/VRIAt Globo, I provide professional interpretation services via Over-the-Phone Interpretation (OPI) and Video Remote Interpretation (VRI), facilitating accurate and confidential communication between English and Portuguese speakers across multiple sectors.Key responsibilities and achievements: Medical Interpretation: Supported doctor-patient communication in clinical, hospital, and emergency settings — always compliant with HIPAA standards. Insurance & Financial Calls: Interpreted for health, auto, and home insurance claims, as well as banking-related conversations, ensuring clarity and trust between clients and providers. Immigration & Government Services: Assisted during USCIS interviews, legal consultations, and public service interactions, maintaining accuracy and cultural sensitivity. High Performance: Achieved a 100 QA Score and was awarded the Opal Milestone for interpreting over minutes, reflecting both consistency and excellence. Remote Expertise: Adept at managing high-pressure calls across diverse domains with professionalism, neutrality, and linguistic precision.This role has deeply enhanced my abilities in specialized terminology, multitasking and confidentiality.
Education
Mannheim Business School
Master of Business Administration - MBA
2003 — 2007
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