Yves Pszenica

SAP Service Delivery Manager @NTT DATA Business Solutions

Detroit, MI, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2024 — Present

SAP Service Delivery Manager @NTT DATA Business Solutions

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EDUCATION

N/A

Université libre de Bruxelles

Master’s Degree, Mechanical Engineering

N/A

Solvay Brussels School of Economics and Management

Master of Business Administration (M.B.A.), Business

N/A

Université libre de Bruxelles

Bachelor of Science - BS, Mechanical Engineering

N/A

Université libre de Bruxelles

Master’s Degree, Environmental Sciences

SKILLS

SaasSoftware as a Service (Saas)StrategyData CenterEnterprise Resource Planning (Erp)Incident ManagementPortfolio ManagementProgram ManagementItilIT OperationsRequirements GatheringIT StrategyGovernanceBusiness Process ImprovementSap ErpProject DeliveryManagerial FinanceService DeliveryGlobal DeliveryOutsourcingManagementVendor ManagementIntegrationProject Portfolio ManagementInternational ManagementFinancial ManagementBusiness IntelligenceErpProject ManagementSap R/3IT ManagementApplication SupportBusiness ProcessIT Service ManagementSapChange ManagementIT GovernanceProcess ImprovementSap ProductsPmo

ABOUT YVES PSZENICA

IT Servant Leader with an excellent track record of delivering global enterprise programs. Detailed oriented strategic thinker and creative problem solver with demonstrated ability to build trusting relationships and satisfy, or exceed, customer expectations. A hands-on leader capable to successfully operate at both the strategic and operational levels, as well as develop and motivate teams to achieve their full potential. Core competencies include:• Program/Project Management • Business Relationship Management• Process Improvement • IT Strategy• SAP• Change Management• IT Service Delivery• Vendor Management• IT Governance• Budget and financial management

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Yves Pszenica — SAP Service Delivery Manager at NTT DATA Business Solutions in Detroit, MI, US | Unifers