Yves Guyon

About Yves Guyon

Results-driven Oracle Fusion SaaS and.NET Engineer with 10+ years of experience…

Experience

1. Principal Technical Engineer Bi Engineer

   Oracle

   May 2022 — Present · Atlanta, GA, US

   Hands-on experience resolving customer support tickets related to Oracle Fusion SaaS and Oracle Cloud Applications. Skilled in identifying root causes and implementing long-term fixes across various Oracle modules. Delivered high-availability solutions for business-critical processes and Ensure the reliability, performance, and security of our Oracle ERP environment. Integration Design & Delivery: Integrated Oracle SCM Cloud with ERP, WMS, and 3PL/supplier portals using Oracle Integration Cloud (OIC) and multiple protocols (REST/SOAP, SFTP, AS2/EDI). Orchestrated order, shipment, and inventory flows end-to-end across Procurement, Order Management, and Inventory modules. Designed reusable OIC templates, canonical message structures, and parameterized lookups to standardize connections between SCM, upstream ERP. Leveraged OIC Monitoring Dashboards and Error Hospital patterns to proactively identify and resolve integration errors. Reviewed payload logs, retried failed messages, optimized timeout configurations, and assessed POD performance metrics to ensure data throughput efficiency. Conducted runtime analysis, heap pressure checks, and system load balancing across multiple Pods in Oracle Fusion environments.Regularly executed proactive diagnostics to prevent downtime. Created and customized reports and dashboards tailored to client-specific business requirements using BI Publisher and OTBI. Diagnosed and resolved complex BICC extract job issues for customers, establishing myself as a subject matter expert (SME) in BI Cloud Connector operations and support. Request Resume

Education

• Oakland University

  Bachelor