Yves Bastien
National Client Relations Director - Grant Thornton
- Role
- National Client Relations Director at Forrest Solutions
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Yves Bastien
With over 10 years of experience in client relationship management, I am passionate about leading workplace experience, office services, and hospitality teams. I leverage my project management, vendor relations, and process improvement skills to deliver exceptional client experiences, foster mutually beneficial partnerships, and drive revenue growth in dynamic environments.As a subject matter expert for front of house services and experience, I have successfully managed business service operations for various clients across different industries, such as Citadel, Wilson Elser, and SiriusXM. I have also received multiple honors and certifications for my exemplary service and outstanding achievements, such as the Exceptional Employee Acknowledgement and the 2023 Top New Client of the Year. My mission is to create value for my clients and my organization by ensuring client satisfaction, operational excellence, and continuous improvement.
Experience
National Client Relations Director
Jan 2025 — Present · Chicago, IL, US
Leading Workplace Experience, Office Services, Reception/ Concierge, Mail, Reprographics and Hospitality teams
Education
Cazenovia College
Bachelor of Arts (B.A.), English Language and Literature/Letters
2008 — 2012
Skills
- Outlook
- Social Networking
- French
- Higher Education
- Microsoft Word
- Microsoft Office
- Spanish
- Microsoft Excel
- Poetry Readings
- Bilingual
- Haitian Creole
- Organization
- Public Speaking
- Clerical Skills
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