Yuvraj Singh
- Role
- Product Owner at Virtusa
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Yuvraj Singh
Seasoned product professional with over 14 years of Product Owner and Business Analysis…
Experience
Product Owner
May 2011 — Present
Virtusa CTO\'s Office - Digital Strategy (large accounts) Product Owner (D2C)- Spectrum Mobile • Owning and managing the product backlog for spectrum.com/mobile. • Built features like Trade-in, BYOD, sim activation dashboards, and new product launches. • Implemented complex API integrations with Amdocs and other systems. Product Owner - New York Life Insurance Co • Owned the product roadmap for MyNYL - the self-service portal for insurance policyholders, managed and prioritized the user stories while working with cross-functional teams. • Conceptualized and implemented a new feature for Guest Payments that processed 60 million USD worth of policy premium payments in the first quarter of launch. • Increased mobile users by 350% as compared to the previous year. Senior Business Analyst - S&P Global Inc. • Facilitated and documented functional design and requirements for the Rating\'s Platform while working closely with Business Architects, platform owners, UX designers, and cross functional teams. • Delivered the functional design for integration of Salesforce and Analytical platform that enabled analytical managers to forecast their workload better by 70% and gave sales visibility on the progress of the case that impacted their bonuses. • Conducted workshops to facilitate process flow re-designs and future state process mapping. Business Consultant -Guardian Life Insurance • Developed journey maps for the Individual Life line of business to capture the customer experience. • Conducted 20 interviews with stakeholders like agents, sales representatives, Operations, underwriters, management and Identified 29 pain points and 42 operations pain points. Lead Business Consultant John Wiley & Sons • Conceptualized End to End process for the Author Services to incorporate offline/manual process onto a workflow and offer a seamless experience. • Managed functional requirements for the new Author Services application, while integrating with multiple systems.
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