Yuvraj Singh Tomar
Manager, Customer Success
- Role
- Manager, Customer Success at NICE Actimize
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Yuvraj Singh Tomar
As a Customer Success Manager with over 10 years of experience, I develop and maintain long-term relationships with strategic clients across diverse industries, ensuring their satisfaction and retention. I collaborate with them to understand their needs and objectives, and propose innovative solutions that add value to their business. I also negotiate win-win contracts and deliver impactful presentations to executive stakeholders.With experience in account and project management, I have a proven track record of delivering results that exceed client expectations. Leveraging my Google and Scrum Master certifications, I oversee end-to-end project management, from initiation to deployment, using AGILE methodology. I coordinate cross-functional teams for agile and adaptable project execution, driving revenue growth and profitability. I am proficient in Software Support, Jira, and CRM tools. I hold a Bachelor of Engineering degree in Industrial Production Technologies/Technicians from dehradun Institute of Technology. I am passionate about learning new skills and technologies, and enhancing customer experience.
Experience
Manager, Customer Success
Sep 2024 — Present · Pune, IN
Managing a $ 21M USD portfolio. In my role as a Customer Success Manager at Nice Actimize, I was responsible for managing post-sales relationships, developing account-specific frameworks, and collaborating with internal teams to ensure timely decisions impacting clients and Actimize. I also identified blockers for success and found solutions by working closely with clients and Actimize teams.
Education
Touch Wood School Dehradun
Isc
DIT UNIVERSITY
Bachelor of Engineering (B.Eng.), Industrial Production Technologies/Technicians
2011 — 2015
St. Joseph's College Nainital
High school
Skills
- Plm
- Research
- Manufacturing
- Powerpoint
- Team Center Engineering
- Delmia
- Java
- Team Management
- Microsoft Office
- Engineering
- Leadership
- Catia
- Customer Service
- Project Planning
- Microsoft Word
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.