Yuvraj Singh
Area Loss Prevention Manager
- Role
- Area Loss Prevention Manager at bigbasket
- Location
- Gurugram, IN
- LinkedIn followers
- 500 followers
About Yuvraj Singh
Employment Scan Aug 19- Present Reliance Retail Ltd. Key Result Area Retail Security & Loss Prevention. Inventory Management of the store by monitoring Inventory Level, Replenishment and prevention of Stock In/Out. Shrinkage control by coordinating with the Store team and focusing on Top shrinkage MC Knew All Locations thoroughly, keeping weak spots in coverage & Likely targets a Priority during CCTV Surveillance & Patrols. Monitor Closed circuit television footage to check suspicious activities. Execute site-specific security protocols & follow company regulations at all time. Attend to the security needs of multiple corporate properties both during and after business hours. Responsible for all Audits (Commercial Audit, Manan Audit, Daily Audit) for Haryana stores. Liaison with various Govt. bodies, Corporate and Mall Management Ensuring SOPs (Standard Operating Procedures) are followed in the store Driving projects targeting shift from being a value brand to customer service brand Driving CUSTOMER-CENTRIC Projects on Fast billing, POS utilization and Billing Errors Execution of Home Delivery Omni channel project in stores & provided additional channel of sales Driving Customer Loyalty through Profit Club card, Payback card, Students Payback card & Future Pay App. Coordinate with Cognizant Team to ensure resolution of IT issues related to POS, Scanners, and other IT peripherals Providing training to store team on new process rollout Interacting with customers service desk of Big Bazaar for effective resolution of customer grievances and obtaining feedback Monitoring and controlling store compliance in all areas, including customer care, effective planning, staff training and development, organization and time management
Experience
Area Loss Prevention Manager
Aug 2023 — Present · Gurgaon, IN
Education
Kurukshetra University, Kurukshetra
PGDCA, Computer Science
2000 — 2001
Maharshi Dayanand University Rohtak
Master's degree, Computer Science, A
2002 — 2004
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