Yuvaraj Y.
HR Service Delivery Manager
- Role
- Service Delivery Manager at Cognizant
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Yuvaraj Y.
HR Service Delivery Manager | Global HR Shared Services Manager | HR Operations | Process Automation Expert | Change LeaderWith over 16 years of progressive experience, I specialize in Global HR Shared Services, driving transformative solutions that enhance operational efficiency and elevate employee experiences. I have successfully led diverse teams in delivering high-quality HR operations for major global clients, achieving a remarkable 99% SLA compliance and improving employee satisfaction rates to 85%.My passion for analytics and process automation has yielded significant monetary benefits, including over $5 million in savings through innovative strategies and automation initiatives. Notable achievements include streamlining hiring processes, resulting in a time savings of 500 hours annually, and implementing reporting solutions that improved decision-making efficiency by hours for auditors.I thrive in fast-paced environments, utilizing Agile methodologies to oversee complex projects that optimize HR functions and deliver measurable results. My commitment to stakeholder partnership ensures strong relationships with senior leadership, enabling proactive solutions that meet diverse HR needs.Driven by a customer-centric approach, I empower teams to excel through continuous learning and collaboration. I am always exploring new ways to enhance HR service delivery, harnessing technology to achieve operational excellence.Let’s connect and explore opportunities to drive innovation and transformation in HR!
Experience
Service Delivery Manager
Mar 2025 — Present · IN
Education
Sikkim Manipal University - Distance Education
Bachelor of Business Administration - BBA, Business Administration, Management and Operations
2010 — 2013
Welingkar Institute of Management
Master of Business Administration - MBA, Business Administration, Management and Operations
2016 — 2018
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