Yuvraaj B.
Business Analyst, Azure Cloud computing, AI, Cyber Security, Dev Ops
- Role
- Business Development Manager at Crystal Systems Solutions Ltd
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Yuvraaj B.
Experience handling various IT Projects @ HP GSD, Dell, Lenovo, Wipro, Honeywell, HAL Centers and Innovation labs.# Managing IT Global Service Desk n Support for employees n Users Desktop/ Laptop Systems,# Support Networking, Virtualization & Cloud Computing technologies.* Work experience as Senior Systems Admin, platforms: Microsoft Windows, SQL, Web technologies, Linux RHEL, and Virtualization: VMware, Azure, AWS,# Networking Cables, Fiber Optics Cables, Connectors, Hubs, Switches (D-Link, HP Aruba, Netgear); Routers (Cisco, Juniper)# Managing IT Projects as per ITIL/ ITSM Standards.# Provide Training to teams in handling good Customer support with excellent knowledge base.# Sharing Process knowledge to teams as per requirements and guide with Best practices.# Guide teams wid handling calls n good Soft skills and Expertise in support process.# Train them in Prioritizing tasks and complete the assignments within given Timeframe.# Identify their Strengths n guide them accordingly in Team building activities.# Create Knowledge bases n Steps on Technical issues that is being experienced, finding the root cause n solving those Issues for easy support for technicians.# Arrange Training n Certification programs for Technicians by motivation in their performances.# Monitoring n followup of teams, tracking activities to meet all parameters of the process within deadline.# Proficient in defining, communicating and fulfilling the Projects goals, breaking complex issues into manageable par.Experience:Monitoring IT Systems and IT Infrastructure Management, AWS, Cloud IT, VMware, Handling Wintel Servers & RedHat Linux platform Web management, Administration of Mailbox, Maintenance of Systems hardware, workstations and Laptops, Networking storage devivesNetwork administration and Managing Telecom networks
Experience
Business Development Manager
May 2018 — Present · Bengaluru, IN
Education
Visvesvaraya Technological University (VTU)
Bachelor in Computers, Computers
Sapthagiri Engineering College
MCA, Computers
2009 — 2011
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.