Yuvam Jain
Customer Success Senior Lead | Low Code - No Code |Client Solutions Expert
- Role
- Senior Technical Support Engineer at ClearTrail Technologies
- Location
- Indore, MP, IN
- LinkedIn followers
- 500 followers
About Yuvam Jain
Professional Service Lead & Customer Success Owner Gathr • Enabling customers to…
Experience
Senior Technical Support Engineer
Jul 2011 — Present · Indore, IN
Maintaining 24x7 production site. Handling client communication with company effective policies. Handling production system and resolve issues. Define the task and their priority and complete with cost effective and under defined SLA.Attending client request and organize with concern of company financial status. Understand client requirement and finalize them. Production consist of various Linux/Unix/Windows system and various network structure. Handling and implementing industry best effective technical architecture in case of emergency.
Education
Astral institute of technology and research
BE, Information technology
2007 — 2011
Catholic Mission School , Jhabua
PCM
2007 — 2011
Skills
- Oracle Database Administration
- Pentaho
- Sql
- C
- Unix
- Core Java
- Operating Systems
- Production Management
- Freelance Graphics
- Com+
- High Availability Clustering
- Client Co-Ordination
- Java Enterprise Edition
- Xml
- Open Vms
- Oracle Enterprise Linux
- Mysql
- Vms
- Client Representation
- Multimedia Marketing Communications
- Perl Automation
- Android
- Windows Iis, Apache Tomcat
- Client Advocacy
- Android Development
- Shell Scripting
- Disaster Recovery
- Perl
- Cisco Network Devices
- Unix Shell Scripting
- Red Hat Linux
- Solaris
- Automation
- Nagios
- Networking
- Network Hardware
- Microsoft Sql Server
- Power Bi
- Unix Sh
- Bash Scripting
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