Yutian Yang
Associate Banker at Chase
- Role
- Associate Banker at Chase
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Yutian Yang
Customer-focused banking professional with with dual degrees in Computer Science and…
Experience
Associate Banker
Jan 2024 — Present · Bellevue, WA, US
Assisted clients in making the most of their money by providing tailored education and financial advice, ensuring they could maximize their financial lives- Contributed significantly to the branch\'s success by delivering exceptional customer experiences, resulting in high client satisfaction and loyalty- Built long-lasting relationships with clients by sharing product knowledge, offering solutions, and introducing them to licensed bankers for comprehensive financial support- Welcomed clients as they entered the branch, managed lobby traffic, checked clients into the waiting queue, and efficiently scheduled or canceled client meetings- Helped clients with everyday transactions such as deposits, withdrawals, payments, debit card reorders, direct deposit setups, and address updates, all while ensuring compliance with policies, procedures, and regulatory requirements- Assisted clients and the branch team with new account openings, providing seamless and efficient service when needed- Managed branch operations, including cash devices such as the cash vault and ATM, while adhering to all bank policies and procedures to ensure operational integrity and security
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