Yusuf Shaikh

About Yusuf Shaikh

A result-driven HR Operations Leader with a proven record of planning and implementation, andstrategic initiatives, maintaining daily business operations, with a 16-years of experience in BPO/BPM industry,out of which the last 10-years have been in into HR Operations and Shared Services. Led HR Shared Services transition and Workday Implementation from UK to India, settingup a pilot team of 30 FTEs at go-live, growing up to 123 at peak. Further setting up the extensions to thesame as Onboarding team with 60 FTEs primarily managing the Offersand Onboarding of Capita employees, making the joining experience delightful.Led Global HRO Service Delivery for a key client at Genpact as Senior Manager HRO, managing end to end HRO verticals. Completed Lean Six Sigma YellowBelt certification through the efficiency projects, streamlining the vetting process and lead time reduction for thechecks conducted. A passionate leader, who builds a conducive environment for a team to grow and acts as acatalyst to motivate them to be able to deliver better output and outcomes.

Experience

1. Manager - Hro Service Delivery

   Ecolab

   Jan 2026 — Present · Pune, IN

   Heading the HRO Service Delivery vertical, as a part of the GBS+ entity headquartered in Pune, India.Managing Hire to Retire processes for Ecolab US region catering to the employee base of HCM administration with business processes such as Change Job, Time Tracking, LOA, Termination, Requisition Management, Learning Administration, Custom Reports, Sup Org Management, 1st line support for Payroll, Compensation, Benefits and Taxation queries.Building capabilities with the Workday Operations and Workflow Systems Application teams for ServiceNow, by transforming business process workflows.Driving candidate experience as the prime metric along side SLAs and TATs for all request types with timely closure and effective resolution.

Education

• University of Mumbai

  Bachelor's degree, Business/Commerce, General

  2009 — 2012