Yussel O.
Senior Client Success Pro | Client Relationship Maestro | Business Growth Catalyst
- Role
- Director, Client Success at Progyny, Inc.
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Yussel O.
I\'m a decisive and high-performing Senior Account Management professional, dedicated to…
Experience
Director, Client Success
Dec 2021 — Present · Los Angeles, CA, US
My core day-to-day tasks in this role include:• Building and maintaining relationships• Developing value stories• Communicating trend drivers• Managing overall performance• Advising as a trusted consultantA section of my key accomplishments in this capacity entails:• President’s Club Award Winner 2023• Implemented growth strategies and upsells• Developed retention and growth plansSkills:• Relationship management• Client retention• Strategic planning• Business growth• Upselling• Team expansion
Education
Loyola Marymount University
Master of Business Administration - MBA
Mount Saint Mary's University
Bachelor of Arts (B.A.)
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