Yusra S.
Technical Director @Dial A Geek B Corp
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WORK HISTORY
Technical Director @Dial A Geek B Corp
Bristol, GB
Determine the company\'s long-term strategy and operational direction-Take responsibility for overseeing all technological and operational functions, ensuring alignment with business goals-Lead the day-to-day operations of the company, ensuring seamless progress and swift issue resolution-Develop and implement operational strategies aimed at reducing costs and maximising productivity, enhancing overall business performance-Review financial reports regularly, making necessary adjustments to operational budgets to improve profitability and resource management-Oversee and continuously improve service delivery processes, ensuring exceptional customer satisfaction-Build and maintain strong relationships with clients, partners, and vendors, fostering growth and collaboration-Ensure that the company adheres to legal regulations and implements best IT security practices, safeguarding both the business and its clients-Assist with the annual financial budgeting process, contributing to the financial planning and sustainability of the company.
EDUCATION
North Bristol Post 16
A levels, ICT Maths Economics
University of Roehampton
Bachelor of Science - BS, Digital and Technology Solutions
Fairfield High School
GCSEs
ABOUT YUSRA S.
As a NCSC Assured Technical Director at Dial A Geek, a B Corp certified Managed Service Provider in the UK, I oversee the delivery of IT solutions and compliance consulting for SMEs. I have successfully led and implemented multiple projects involving Cyber Essentials, Cyber Essentials Plus, IASME Cyber Assurance, and ISO27001 standards, ensuring the security and quality of our clients\' IT systems and data. I am passionate about sharing my knowledge and insights in the tech industry, both internally and externally. I regularly contribute to \"The Tech Fix\", a respected tech newsletter that offers valuable tips and trends. I also enjoy participating in events and opportunities where I can speak, panel, or collaborate with other tech professionals and enthusiasts.
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