Yusa Yusuf
Client Relations Specialist @Mfr
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WORK HISTORY
Client Relations Specialist @Mfr
ON, CA
Management of the renewal of Atlas subscriptions with active or expired clients- Support for marketing activities for new clients’ Atlas subscriptions- Coaching and supervision of colleagues of the ATLAS unit for the management of ATLAS subscribers - Management of active subscribers: data flows, monitoring, management of requests and developments - On-boarding of new subscribers: back-end and client facing - Data management: management of data files, flows, sources, processing, verifying outputs, coordinating with colleagues and engineers as needed- Management of data providers: relation, flows, quality control, specific requests.
EDUCATION
Università Bocconi
Master's degree, Economics and Management of Government and International Organizations
Ritsumeikan Asia Pacific University
Bachelor of Business Administration (BBA), Economics
Chittagong Grammar School
Cambridge International Examinations (CIE) Ordinary and Advanced Levels (O' and A' levels), Business/Commerce, General
Laurentian University/Université Laurentienne
Master of Business Administration - MBA, Business Administration, Management and Operations
ABOUT YUSA YUSUF
As a Client Relations Specialist at MFR, I manage the renewal of Atlas subscriptions with active or expired clients, support marketing activities for new clients’ Atlas subscriptions, and coach and supervise colleagues in the ATLAS unit. I also handle data management, including data flows, monitoring, requests, and developments, as well as on-boarding new subscribers and managing data providers. In addition to my role at MFR, I am the founder and owner of thecosmopolitefemale.com, an online platform dedicated to those who believe in a borderless world. This website discusses cultural norms and provides a place for expats and international students to connect with like-minded people. I have a strong background in data analysis, having worked as a Data Analyst at MFR - MicroFinanza Rating, where I maintained and updated the database, reclassifying financial statements from public sources to a common Atlas standard. I hold an MBA degree from a Canadian university and a BBA from a Japanese university.
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