Yury Ustsinchyk

About Yury Ustsinchyk

Senior engineering and management leader with 12+ years of experience delivering high-quality products and services across enterprise software, healthtech, fintech, and construction technology sectors. Proven track record of building QA organizations from scratch, scaling teams, and implementing innovative testing frameworks. Expert in leveraging AI-powered tools to enhance productivity, establishing robust support processes, and driving observability initiatives to reduce customer-facing incidents.Core Competencies:QA & Support Team Leadership | Test Automation Architecture | Incident Response & ObservabilityAI Tool Integration & Productivity Enhancement | Platform Migration & Cloud InfrastructureAgile/Scrum Methodologies | CI/CD Pipeline Management | Cross-Functional CollaborationCompliance & Security Testing (HIPAA, SOC 2, GDPR, ISO)

Experience

1. Engineering Manager (Qa, Support)

   OVERJET

   Mar 2024 — Present

   Leading QA and Support engineering teams through enterprise-wide platform migration to Google Cloud, managing 6 engineers across quality assurance and customer support functions for a healthtech AI platform.Platform Migration Leadership: Successfully managing department-wide migration to Google Cloud Platform, ensuring zero downtime and maintaining quality standards throughout transitionAutomation Framework Innovation: Designed and architected next-generation automation testing framework, migrating from client-based implementations to configuration-driven shared codebase, resulting in significant maintenance savings and 60% faster test development cyclesCross-Functional Collaboration: Integrated advanced reporting tools that increased Product and Engineering team participation in test design and reviews by 3x, fostering quality-first cultureIncident Response Excellence: Developed and implemented company-wide incident response process adopted across all engineering teams, reducing mean time to resolution (MTTR) by 45%Observability Champion: Promoted and established observability tools for platform operations, resulting in 35% decrease in client-facing incidents through proactive monitoring and alertingAI-Powered Productivity: Implemented AI tools (ChatGPT, GitHub Copilot) for test case generation, documentation, and code reviews, increasing team efficiency by 40%Clinical Domain Expertise: Earned Clinical Knowledge Certification to better understand healthcare workflows and improve product qualityTechnical Environment: Google Cloud Platform, Jira, GitHub, Cypress, JavaScript, TypeScript, Python, Observability tools, AI-assisted development tools

Education

• Economic State University - Minsk, Belarus

  Economics, Finance

  1999 — 2002

• Foothill College

  Computer Software Engineering

  2013 — 2015

• Sierra College

  Business/Commerce, General

  2008 — 2010

Skills

• Agile Testing
• Project Management
• Test Automation
• Black Box Testing
• Hive
• Jira
• Bug Tracking
• Node.js
• Testlink
• Team Leadership
• Mongodb
• Shell Scripting
• Test Cases
• Unix Shell Scripting
• Java
• Software Quality Assurance
• Sql
• Webdriver
• Regression Testing
• Android
• Linux Server
• Selenium
• Javascript
• Test Planning
• Hadoop
• Unix
• Ios
• Web Testing
• Management
• Python
• Mobile Testing