Yunus Syed
Data Analyst@PNC | SQL | Python | Power BI |Tableau | Turning Data into Business Insights ||
- Role
- Business Analyst at Optum
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Yunus Syed
AI/ML Engineer with 4+ years of experience building scalable AI solutions that transform…
Experience
Business Analyst
Jul 2024 — Present
Led S3 retailer integration projects as the primary technical contact, ensuring 100% platform quality and availability while troubleshooting payment transactions, benefits, and settlement processing issues, and collaborating with product teams to enhance transaction processing infrastructure. Developed and maintained S3 retailer integration specifications and documentation, ensuring seamless POS integration for merchants and reducing onboarding time. Acted as the lead technical contact for merchants, resolving integration issues and ensuring successful implementation of POS systems. Troubleshot payment transactions, benefits, and settlement processing issues, improving system reliability and minimizing transaction anomalies. Collaborated with product teams to design and implement controls, enhancing the S3 transaction processing infrastructure and ensuring 100% platform availability.
Education
Pace University - Seidenberg School of Computer Science and Information Systems
Master's degree
2023 — 2024
Narayana Engineering College - India
Bachelor of Technology - BTech
2018 — 2022
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