Yunus Ameen
Account Manager
- Role
- Account Manager at KodNest
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Yunus Ameen
Account Manager with 8 years of experience in managing and growing strategic client…
Experience
Account Manager
Jun 2023 — Present · Bangalore, IN
Cultivated and sustained strong relationships with C-level executives and key decision-makers, ensuring long-term client satisfaction and retention.• Collaborated with marketing and product teams to develop tailored solutions, proposals, and value-driven presentations for prospective and existing clients.• Spearheaded initiatives to enhance customer experience, reducing issue resolution time by 40% and improving customer satisfaction scores.• Developed and implemented customer retention programs.• Led a cross-functional team of 12 professionals to execute account strategies, drive renewals, and expand client portfolios, ensuring alignment with business objectives.• Acted as the primary point of contact for stakeholders, providing regular account updates, managing expectations, and fostering strong, long-term relationships.• Managed a portfolio of 50 accounts, ensuring consistent revenue growth, proactive engagement, and strategic expansion opportunities.
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