Yunier Leyva
📍 Miami, FL | Certified Digital Court Reporter | Legal Support Services | Reliable, and Affordable Coverage
- Role
- Team Lead Digital Reporting at Courtscribes, Inc
- Location
- Miami, FL, US
- LinkedIn followers
- 500 followers
About Yunier Leyva
Communications and operations professional with 5+ years of experience supporting…
Experience
Team Lead Digital Reporting
Jun 2024 — Present · Miami, FL, US
Manage day-to-day support for judicial stakeholders and legal professionals, serving as the primary point of contact for operational questions, scheduling concerns, and workflow needs.• Provide 1:1 guidance and live training to digital reporters on courtroom technology, procedural standards, and performance expectations.• Partner with internal teams to improve service delivery, implement workflow enhancements, and ensure consistent client satisfaction.• Mentor and supervise reporting staff, managing escalations and ensuring high-quality service standards are met.• Develop operational guides and documentation to streamline onboarding and training processes.• Build strong working relationships with judges, attorneys, and court personnel through proactive communication and reliable service delivery.• Provide guidance during high-pressure hearings involving self-represented litigants and sensitive matters.• Support high-pressure proceedings with professionalism, adaptability, and strong problem-solving skills.
Education
Miami Dade College
Associate's degree
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