Yuna Nishimoto
Client Relationship Manager / Customer Advocate
- Role
- Client Relationship Manager Customer Advocate at Compass Group USA
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
Experience
Client Relationship Manager Customer Advocate
Dec 2021 — Present
Develop relationships with customers & clients, maintaining high visibility in the Microsoft community.• Coordinate & host high-level campus tours & events for dignitaries, community planners, celebrities & corporate leaders.• Spearhead customer outreach & research initiatives, including focus groups, surveys, menu tastings, events & more.• Create and support marketing initiatives & campaigns across Dining at Microsoft to ensure brand consistency.• Partner with internal/external shareholders to identify & implement new programs & services that drive customer satisfaction & overall program participation.• Main point of contact for high sensitivity feedback & inquiries from dining guests.• Design & prepare reports to share customer feedback & data.
Education
Shoreline Community College
Associate of Arts
University of Washington
Business
Edmonds-Woodway High School
High School
Skills
- Customer Service
- Volunteer Management
- Non-Profit Volunteer
- Microsoft Office
- Event Management
- Communication
- Public Speaking
- HR Management
- Powerpoint
- Microsoft Excel
- Marketing
- Strategic Planning
- Fundraising
- Event Planning
- Leadership
- Social Networking
- Marketing Communications
- Community Outreach
- Teamwork
- Social Media
- Microsoft Word
- Team Building
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