Yumi Ayers Sugawara

Project Manager & Communications and Marketing Consultant @IHG Hotels & Resorts

Orlando, FL, US
MOBILE NUMBERS
+14•••••••37

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WORK HISTORY

Feb 2024 — Present

Project Manager & Communications and Marketing Consultant @IHG Hotels & Resorts

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Atlanta, GA, US

Supported to manage the global rollout of a next-generation revenue management system, contributing to enterprise change strategy, communications, and adoption. Partnered with senior leadership and cross-functional teams to plan readiness and activation, deliver executive communications and training, and establish adoption metrics to manage risk and sustain change.

EDUCATION

1999 — 2000

Genesee Community College

AS, Graphic Design/Advertisement

SKILLS

Application DevelopmentHtmlMicrosoft OfficeDigital MarketingPublic RelationsOnline AdvertisingGraphicsE-CommerceWeb DesignBudgetingAdministrationSchedulingEmail MarketingPhotoshopEvent ManagementDirect MailFlashProject ManagementAdvertisingWeb DevelopmentSEOWebsite DevelopmentWordpressOnline MarketingVideo EditingJavascriptDhtmlCustomer RelationsDirect MarketingMarketing CommunicationsFacebookDreamweaverIllustratorAdobe Creative SuiteCustomer ServiceCreative DirectionSoftware DevelopmentGraphic DesignIndesignUser Interface Design

ABOUT YUMI AYERS SUGAWARA

Senior marketing and transformation leader with 20+ years of global experience driving brand growth, digital innovation, and enterprise change across hospitality and healthcare. Trusted partner to executive leadership, known for influencing stakeholders and driving adoption at scale across complex, regulated environments.

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