Yulissa Fernandez
Sr Bilingual Customer Succes Manager @Fluke Corporation
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WORK HISTORY
Sr Bilingual Customer Succes Manager @Fluke Corporation
Bonita Springs, FL, US
As a Sr, Bilingual Customer Success manager i have a portfolio of Major Accounts (English/Spanish)Main responsibilities are to engage with customers to ensure successful implementation of Fluke systems, both hardware and software. I provide ongoing product training for customers within client portfolio. I effectively grow customer accounts through consultative selling of products and deep knowledge of customer needs.I am able to learn new Fluke solutions and immediately contribute with training, deployment and adoption to ensure customer success, driving continued investment.I maintain current awareness and understanding of industry trends, technical developments, and regulations that may impact revenue.I am an advocate for my customers and i effectively communicate customer needs and expectations to appropriate Fluke business groups (voice of customer).I partner with our Sales team on expansion opportunities for account revenue growthI am part of the team that leads our LATAM expansion projects.
EDUCATION
Liceo Naval Calm Lizardo Montero
High School, High School
Middlesex County College
Computer Science, Computer Science
SKILLS
ABOUT YULISSA FERNANDEZ
I love learning and growing my knowledge of technology. I have 10+ years of Business…
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