Yuktha T D
Product Support Engineer (SaaS) | Cloud Operations, Onboarding & Go-Live Support
- Role
- Customer Success Specialist at Learnyst
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Yuktha T D
Implementation-focused Product Support Engineer with hands-on experience supporting large B2B SaaS platforms in production environments. I’ve worked closely with customers, engineering, and SRE teams to onboard new clients, validate deployments, troubleshoot live systems, and ensure smooth go-lives across streaming and ad-tech products.At Amagi, I supported 100+ customer channels and multi-region launches, working across backend configuration, workflow validation, Kubernetes-based deployments, Argo CD pipelines, AWS services, SQL analysis, and API troubleshooting. I’ve handled high-impact production incidents, contributed to process improvements, and maintained technical documentation to reduce repeat issues and improve operational reliability.I enjoy roles at the intersection of customer experience and engineering—where strong communication, structured problem-solving, and deep product understanding help teams deliver reliable systems at scale.
Experience
Customer Success Specialist
Mar 2026 — Present · Bengaluru, IN
As a Customer Success Specialist at Learnyst, I work with educators and businesses to successfully onboard and operate their online academies on the platform. My responsibilities include guiding customers through platform setup, course deployment, integrations, and live learning tools while troubleshooting technical and product-related queries. I focus on enabling customers to effectively utilize Learnyst’s LMS capabilities to deliver scalable and engaging digital learning experiences.
Education
Dayananda Sagar University
Bachelor's degree, Computer Science
Dayananda Sagar University
Btech, Computer Science
2020
Internshala Trainings
Full Stack Development Placement Guarantee course, Full stack development
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