Yuki Oshima
- Role
- Customer Support Representative at DxO
- Location
- Indianapolis, IN, US
- LinkedIn followers
- 500 followers
About Yuki Oshima
I am a first-year Juris Doctor candidate at the Indiana University McKinney School of Law…
Experience
Customer Support Representative
Jun 2022 — Present
Answering inbound support requests from any/all channels (emails & chat, social media) as needed and provide customer support • Monitoring all open and pending completion of support tickets to ensure completion within service level agreements •Providing support to DxO customers with regards to software activation, issues related to software, technical issues - technical requirements, computer compatibility, and etc. •Documenting everything that happens on a request in detail to ensure that customer’s issue is addressed in the most efficient manner
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