Yuetong
Technical Product Support Specialist @DJI
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WORK HISTORY
Technical Product Support Specialist @DJI
Shenzhen, CN
Service Solution Automation Product ManagerLed end-to-end design of service solution delivery workflow, developing outbound communication protocols and service panel interfaces. Implemented trigger-based callback logic, improving service response efficiency by 40% and reducing manual workload by 75%. North America Warehouse Network OptimizationMulti-objective model Building: Proposed 3 cost-saving scenarios, balancing delivery speed and logistics expenses, with the top solution projected to cut operational costs by 30%.
EDUCATION
Beijing Forestry University
Bachelor
Peking University
Master’s Degree
Stockholms universitet
Exchange Program
ABOUT YUETONG
Know more about me: https://mayuetong.github.io/ A Geospatial Statistical Analyst…
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