Kevin Yuen

Information Technology Support Specialist @Platform

Toronto, ON, CA

Delivered responsive end-user support to both on-site and remote employees, ensuring seamless operations and minimal downtime across distributed teams- Managed access and identity using Active Directory, leveraging PowerShell to perform bulk updates and automate administrative tasks, streamlining workflows and reducing manual effort- Managed all conferencing room setups and configurations, working closely with vendor Hit-Play to ensure reliable A/V performance and seamless meeting experiences- Assisted in the setup and deployment of Microsoft Intune and performed routine administrative tasks—including user account management, role assignments, and access control configurations—to support a secure and efficient IT environment- Automated data collection for the Construction Industry Group (CIG) using Python and Selenium, significantly improving efficiency and reducing manual workload.

Sheridan College

Diploma of Education, Computer Systems Technology – Software Development and Network Engineering

University of Waterloo

Bachelor of Science - BS