Yuantao
VP of Customer Success @WorkMagic | AdTech, MarTech, Marketing Analytics & Data Science, Product Management
- Role
- VP of Customer Success at Workmagic
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Yuantao
Product & Marketing Analytics / AdTech Product expert with 10 yrs experience in Digital Advertising/Tech /E-commerce/Consulting industry- Marketing Analytics/ Data Science/ Marketing Science / Ad Measurement- Ads /Monetization product strategy- AdTech/MarTech
Experience
VP of Customer Success
Jan 2025 — Present · Seattle, WA, US
Building customer success and measurement service infrastructure at WorkMagic to scale service capabilities and enable omnichannel brands to reveal the true impact of their marketing spend- Oversee customer success ops and enablement * SOP & playbooks * CSM training and coaching * AI and automation powered CS org and process- Marketing science best practices at scale and workflow automation: lift test design, setup and insights; measurement roadmap; optimization recommendation, etc- Data / platform integrations- Product support and new feature iterations
Education
University of Washington
Certificate in Machine Learning
2019
Suzhou High School
High School Diploma
2004 — 2007
Columbia University
Master of Science - MS, Operations Research
2011 — 2013
University of Minnesota Duluth
Bachelor's, Industrial Engineering
2007 — 2011
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