Yu-Chen Hansen
Multicultural Communication Solutions Business Process Analyst at Unitedhealthcare Global @Unitedhealthcare Global
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WORK HISTORY
Multicultural Communication Solutions Business Process Analyst at Unitedhealthcare Global @Unitedhealthcare Global
Managing and assigning reviewers for quality assurance, localization, and adherence to the Company Style Guide and Glossary.· Assisting on assigning Project Managers to new translation requests.· Support developing new platforms for efficiency and prepare for largely increased translation needs.· Support updating the Traditional and Simplified Chinese Glossary.· Work with internal requesters and external vendors to seek best pricing and quality· Following complex processes, strict guidelines, and tight deadlines to manage multiple communication materials, in multiple languages and formats, to support the sales and member experience of United Healthcare business products and services.
EDUCATION
Southern Taiwan University of Technology
Bachelor's degree, Bachelor of Business Management- Leisure, Recreation, and Tourism Management
ABOUT YU-CHEN HANSEN
18 years of experience streamlining operations, managing large-scale cross‑functional…
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