Yadavalli Sundar Sai Kumar
ServiceNow Developer | 3.5+ Yrs ITSM & HRSD | Flow Designer | Integrations | Service Portal | Automation Expert
- Role
- Lead Consultant at Genpact
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Yadavalli Sundar Sai Kumar
ServiceNow Developer with 4+ years of hands-on experience delivering scalable ITSM and HRSD solutions for enterprise clients. Certified System Administrator (CSA) specializing in configuration, customization, and automation using Flow Designer, Business Rules, Client Scripts, and Service Portal development.Key expertise includes:ITSM workflows (Incident, Problem, Change Management) with SLAs and Performance Analytics dashboardsHRSD implementations (Employee Lifecycle, Case Management, Service Catalog) driving self-service adoptionEnterprise integrations via REST/SOAP APIs, Integration Hub, and MID Server for real-time data syncDelivered 50+ catalog items, 15+ REST integrations, and multilingual portals supporting 190K+ users, reducing manual effort by 40%+ and boosting efficiency. Proven in Agile environments at Infosys for Fortune 500 healthcare clients (Fresenius, Signant Health).Passionate about low-code automation and Now Platform innovations. Open to ServiceNow Developer roles focusing on ITSM/HRSD transformations. Let\'s connect!
Experience
Lead Consultant
Feb 2026 — Present · Hyderabad, IN
Education
KL University
Bachelor of Technology - BTech, Electronics and Communications Engineering
2016 — 2020
Sri Chaitanya Techno School
10th Standard
Sri Gayathri Educational Institutions
Intermediate, Maths,Physics and Chemistry(MPC)
2014 — 2016
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.